Shipping policy

Shipping Policy

At Blue Spring Living Water, we strive to ensure your order arrives quickly and safely. Below is an overview of our shipping process and policies.

Processing Time

  • Orders are processed within 1-2 business days after receiving payment.
  • We do not ship on weekends or holidays. If you place an order on a Friday, it will be processed the following Monday.

Shipping Rates & Delivery

  • Shipping rates are calculated at checkout based on your location and the size of your order.
  • We offer the following shipping options:
    • Standard Shipping: Delivery in 3-7 business days, depending on your location.
    • Expedited Shipping: Delivery in 2-3 business days.
    • Express Shipping: Delivery in 1-2 business days.

Please note that delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.

Shipping Areas

  • We currently ship throughout the United States. At this time, we do not offer international shipping.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order directly through the carrier’s website.

Damaged, Lost, or Stolen Packages

  • If your package is damaged during transit, please contact us immediately at [your contact email] with photos of the damage and your order details.
  • For lost or stolen packages, please contact the shipping carrier with your tracking number. While we are not responsible for lost or stolen packages, we will do our best to assist you in locating your shipment.

Returns & Exchanges

For details on returns and exchanges, please refer to our [Returns Policy link].

Contact Us

If you have any questions regarding shipping, please contact us at frontdesk@bluespringh2o.com.